My guests need to shop - what do I do?

If your guest needs to shop it's because they don't have access to a suitable shop nearby. You don't need to give goods to your guests but you do need to make sure they have access to a suitable shop and they will walk themselves there. If guests are in need of shopping, it will be for one of these reasons:

1. You don't have any shops in your resort.

2. The shops you have are out of stock. (You'll know they're out of stock because they'll have a red bubble with the supplies icon). If this is the case, tap on a shop and then tap the supplies icon button to restock the shop. (You need to have enough supplies in the warehouse).

3. The shops you have are too far away from the guest's accommodation. Guests will only use businesses if their accommodation is within its catchment area. To see the catchment area of a business, tap the business to select it. To see whether an accommodation building has access to a shop, tap the accommodation to select it and then tap the "i" info button.

4. The shops you have are too expensive for the guest type. Different guest types have different amounts of money to spend. You can see how much a guest can afford to spend by tapping the guest and tapping the "i" info button. You can see which guest types can use a business by tapping on the business and then tapping the "i" info button. If guests can't afford a shop, you can move a cheaper shop near where they're staying or you can drag the yellow marker down to set the sales price lower.

5. The shops you have are too low quality for the guest type. Different guest types have different quality levels they require. You can see the quality level a guest requires (i.e. how many supplies you need to use) by tapping the guest and tapping the "i" info button. You can see which guest types can use a business by tapping on the business and then tapping the "i" info button. If guests can't access a shop of high enough quality, you can move a better quality shop near where they're staying or you can select "HIGH" product quality. 

6. Your shops are full. All businesses have a maximum capacity. If a shop is full you could build another shop or just wait until one guest leaves the shop so another can enter.